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Terms of Use & Disclaimer

The basis on which you are entitled to access the website is set out below. These terms may be changed from time to time. Your access to and use of the site will be deemed to constitute acceptance of these terms.

The website pages contain a selection of material concerning PML, associated organizations and companies. The material is for information only. We may at any time alter the contents of the pages on the website, and/or refer the reader to other sites on the World Wide Web; and/or remove pages from, or add pages to its website.

PML does not make any representations or give any warranties, (express or implied), about the information provided through this website, including any hypertext links or any other items used either directly or indirectly from the website. PML does not accept any responsibility for enabling the reader to link to another site in the World Wide Web or for any other site.

This website may, for the convenience of our users, provide links to resources maintained by organizations or individuals outside PML. Provision of this service does not imply endorsement by PML of such resources. PML does not assume responsibility for the content of such external resources.

Any reference to named organizations or commercial concerns does not imply endorsement of that entity by PML or of PML by that entity.

Whilst we make every effort to ensure that the information on this site is precise and up-to-date, PML does not represent that the information contained on this website is accurate, comprehensive, verified or complete, and shall have no liability for the accuracy of the information contained in the website or for delays or omissions therein or for any reliance placed on the information or use made of it, by any person.

You accept all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using this site and any information or material available from it. No part of these terms is intended to constitute an exclusion of any liability which cannot be excluded under English Law.

The reader must be satisfied that he or she may lawfully access the PML website, read the pages and/or act upon the material contained in the pages. PML accepts no responsibility for unauthorised access or actions of the reader in respect of these or other matters. We may terminate your access to our site at any time.

These terms of use, which are subject to English law, contain the entire agreement between us with respect to our site.

Plymouth Marine Laboratory (PML), registered charity number 1091222, is a company limited by guarantee, registered in England and Wales, company number 4178503.

Please contact if you have any enquiries about these terms and conditions.

Complaints Procedure

PML is committed to providing a quality service to its customers and stakeholders. One of the ways in which we can continue to improve this service is by listening and responding to your views. If you have a complaint, please in the first instance inform your main contact at PML as they may be the person best placed to deal with your concern and to resolve the issue as quickly as possible.

Should you be unhappy with the response you receive, or your complaint is about a member of PML staff, then please make a formal complaint in writing, e-mail or post to:

Professor Icarus Allen, Chief Executive. Registered Office: PML, Prospect Place, The Hoe, Plymouth, PL1 3DH, United Kingdom

To ensure that we address your complaint fully, please provide us with your email, postal address or phone number and the full details of your complaint (along with any relevant supporting information).

We take all complaints seriously and will send you a written acknowledgement within fourteen days. We will then investigate the complaint and inform you of the outcome within 30 days of receiving the complaint.